
My Roof Is Leaking. What To Do First.
If you have an active leak, keep people away from immediate hazards and call 07879 736629 for a realistic ETA. These steps explain how to limit damage without putting yourself at risk.
Key takeaways
- Move your stuff first, then deal with the water.
- Keep clear of a bulging ceiling and do not pierce it.
- If water may have reached electrics, keep clear and switch off the supply only if it is safe to do so.
- Record visible damage from a safe position and ask your insurer what evidence it needs.
- Call a local roofer with a direct phone number and ask for a realistic ETA.
Step 1: Move belongings away
Furniture, electronics, rugs, anything precious. Move it out from under the leak. If the ceiling is bulging, do not stand directly underneath.
Step 2: Catch the water
Bucket or container under the drip. Towels or a dust sheet around it to absorb splash. Empty the bucket regularly.
Step 3: Keep clear of a bulging ceiling
Do not stand beneath or pierce a bulging ceiling. Keep everyone out of the affected area. If material is falling or there is an immediate danger, leave the area and contact the emergency services.
Not sure what you need? Call and we'll tell you straight.
150+ Google reviews. Dave has 25 years on the tools.
Step 4: Treat water near electrics as a hazard
Keep away from fittings, sockets, appliances and exposed wiring that may be wet. Switch off the electricity supply at the consumer unit only if it is safe to reach. Seek advice from a registered electrician and do not restore power until it is safe.
Step 5: Record visible damage
Take photographs from a safe position. Contact your insurer and ask what evidence it needs before authorising work where possible.
Step 6: Call Dave
Call Boardman Roofing directly on 07879 736629. Dave will give you a realistic ETA based on current work, access and safe working conditions.
Related services
More from the blog
About the author
David Boardman founded Boardman Roofing in 2018. Dave has 25 years on the tools. Read 150+ Google reviews or call 07879 736629.
Get a free quote today
150+ Google reviews. Dave has 25 years on the tools.
Have a roof problem you want a real roofer to look at? Free written quote, no pressure.